OfferUp offerup.com

How to delete your OfferUp account

In the OfferUp app, go to Account Settings > Privacy Settings > Account Deactivation / Deletion and choose delete. Deletion is permanent. Deactivating is reversible. Neither cancels subscriptions, so cancel those in your app store.

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Platform
offerup.com
Type
Delete an account
Last updated

Reviewed by Anthon Wansland

Head of Product & Co-Founder

Serus is a privacy company with paid tools to find and remove your personal data. This guide shows the free way to do it yourself.

Step by step

  1. 1

    Decide between deactivating and deleting

    Deactivating keeps your sales history, messages and ratings and you can undo it by logging back in. Deleting removes your account data permanently and can't be undone.

  2. 2

    Cancel any subscription in your app store

    OfferUp says neither deactivating nor deleting cancels subscriptions or stops payments. Cancel through your app store at least 24 hours before renewal. OfferUp doesn't give refunds for cancelling.

  3. 3

    Open Account Deactivation / Deletion

    In the OfferUp app, go to Account Settings, then Privacy Settings, then Account Deactivation / Deletion.

  4. 4

    Choose delete and confirm

    Follow the prompts to delete the account. OfferUp says this removes your sales, purchases, messages and ratings along with your saved payment methods, and that a deleted account can't be reactivated.

Watch out for

  • Deleting is permanent. Your sales history, purchases, messages and ratings go with it.
  • Subscriptions keep billing until you cancel them in your app store.
  • Deactivating is not deleting. Your data stays saved while the account is deactivated.
  • If OfferUp deactivated your account for a policy violation, you can't reactivate it, but you can appeal through Contact Us.

Sources checked: help.offerup.com, offerup.com

Last verified against the official page:

How we research this Report an error

Other ways to do it

  1. 1

    Request deletion through Contact Us

    On OfferUp's Contact Us page, pick the Data & Privacy category and choose Delete My Data or Account. OfferUp says deletion doesn't require you to be logged in, which helps if you can't get into the app.

What stays out there

Deleting your OfferUp account stops new data collection there. It doesn't reach copies that data brokers and people-search sites already hold, or old search results that mention you. If your name, phone number or email was public on OfferUp or linked to it, those details may sit on other sites you never signed up for.

Serus finds where your details are listed and removes them. You can also work through the manual route in our data broker opt-out guides.

Frequently asked

Can I delete my OfferUp account without logging in?

Yes. OfferUp says deletion doesn't require you to be logged in. Use Contact Us, choose Data & Privacy, then Delete My Data or Account.

What's the difference between deactivating and deleting OfferUp?

Deactivating saves your history and you can undo it by logging in. Deleting removes your data for good, and the account can't come back.

Will deleting my OfferUp account cancel my subscription?

No. Cancel the subscription through your app store yourself, at least 24 hours before it renews.

Can I use OfferUp again after deleting?

Only by opening a new account. A deleted account can't be reactivated.

Sources

Related guide How to delete yourself and your information from the internet

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